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A refund needed

New Here ,
Jul 31, 2022 Jul 31, 2022

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How do I get a refund ?I was billed without my knowledge 

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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Hi

You'll need to contact Adobe Customer Care

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New Here ,
Jul 31, 2022 Jul 31, 2022

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no help has been given through contact support or email..the virtual assistant isn't responding 

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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LATEST
quote

I was billed without my knowledge 


By @Merrissa2545939213g6

===========

Makes no sense.  How did Adobe get your credit/bank card details if you didn't give it to them when you joined?

 

If you're certain you or a family member never ordered / downloaded anything, then contact your bank immediately.  Your card may have been compromised.  If so, the bank will have you sign some legal papers before launching a fraud investigation with law enforcement and cancelling your card to further purchases.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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