Abbuchungen per Lastschrift nach Probezeitraum

New Here ,
Dec 01, 2021 Dec 01, 2021

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Hallo,

ich habe den Service von Adobe ausprobiert es konnte mich aber nicht überzeugen, für den Preis würde ich es zu selten benötigen, weshalb ich mein Abo direkt wieder kündigte. 

Trotzdem wurde mir heute Geld via Lastschriftverfahren abgebucht. Wie kann das sein?

Als ich versuchte das Problem zu lösen geriet ich nur an den englischsprachigen Support, der/die nur meinte dass Adobe nicht einmal Lastschriftverfahren anbietet, was natürlich Schwachsinn ist. Deshalb die Frage: Kriegt man auch zum deutschsprachigen Support Kontakt? Wenn ja, wie? Ich möchte nicht monatlich 17,90€ zahlen für Services die ich nicht nutze. 

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Account management , Billing

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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Please use the support phone number in your region.


Zur website für Deutchland:



 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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