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Abo kündigen

Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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Hallo !!!!!

Warum finde ich keien Schalter um meine Abo zu kündigen???????

Ich sprerre sonst mein Konto... und melde es der Verbraucherzentrale.


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correct answers 1 Correct answer

Community Expert , Oct 18, 2023 Oct 18, 2023

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe

...

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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Hi there,

We hope you were able to get through support and cancel your subscription.

Let us know if there is anything else we can help you with.

 

Thanks

Kanika

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