Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Abobe

New Here ,
Mar 28, 2025 Mar 28, 2025

 I just wanna say that, i hate that adobe is so hard to contact and reach. I legit cant remember getting member ship on adobe. Why would i spend money on this, i dont even use adobe. and dont remember that i have used it. I got hacked, the email im currently using, and the email that is used on adobe. So it might be from the hack, beacause they also made member ships other places, but idk. But i think it is so annoying that i have to pay every month even tho i DONT USE ADOBE, AND DONT REMEMBER CREATING ACOOUNT HERE. And why is it imposiable to contact someone, or get help?? and why do i have to pay a fee of $250 to CANCEL THIS 

138
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 29, 2025 Mar 29, 2025

if you think your credit card was hacked, contact your credit card company.  otherwise, cancellation fees are triggered by cancellation of annual contracts prior to the end of the agreement.

 

cancellation terms are explained by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 31, 2025 Mar 31, 2025
LATEST

Sincere_Happiness, I am sorry that you don't recall subscribing to Adobe Stock. Please see https://adobe.ly/425DniM for information on how you can cancel your active membership. Please remember that any credits you purchased will be invalidated as soon as the cancellation process is complete, so you may want to use any unused Adobe Stock credits before completing the cancellation process. ^JW

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines