Abonnement photographie

Community Beginner ,
Jan 05, 2021 Jan 05, 2021

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Bonjour, 

 

En tant qu'étudiant, je souhaite prendre Lr + Ph. Le seul tarif qui m'est montré est à 11, 99 euros. Ma question est : est-ce que je peux résilier l'abonnement à tout moment ? 

 

Merci ! 🙂

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correct answers 1 Correct answer

Adobe Community Professional , Jan 05, 2021 Jan 05, 2021

Hi @ThomasGM,

Have a look at the link below that discusses the different scenarios of cancellation, you get charged a cancellation fee in one case. If you still need help then contact support.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the

...

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Adobe Community Professional ,
Jan 05, 2021 Jan 05, 2021

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Hi @ThomasGM,

Have a look at the link below that discusses the different scenarios of cancellation, you get charged a cancellation fee in one case. If you still need help then contact support.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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Bonjour Thomas,

La fomule Photographie (Ps + Lr) est un contract annuel et vous pouvez résilier votre abonnement à tout moment via la page de votre Compte Adobe ou en contactant le Service clientèle. Si vous résiliez dans les 14 jours à compter de la date de la commande initiale, vous serez entièrement remboursé. Passé ce délai de 14 jours, vous serez facturé un montant forfaitaire de 50 % des sommes restant dues jusqu’à l’échéance de votre contrat et votre abonnement courra jusqu’à la fin de la période de facturation de ce mois.

 

Si vous n'aurez besoin de Ps ou Lr que pour 1 ou 2 mois, vous pouvez choisir la version mensuelle à 29,99 euros (HTVA). Le coût est est plus élevé, mais il n'y pas de frais de résiliation.

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

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Bonsoir,

Super ! Merci beaucoup 🙂 

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

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Good evening ! 

Thank you for your answer ! 🙂 

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