Abonnement plus cher

[Pauline5E73]

Bonjour,

j'ai découvert que je payais plus cher qu'avant : de 19,50€ à 29,99€ par mois l'abonnement de Creative Cloud et je voudrais savoir pourquoi le plus rapidement possible merci.

[Manan Joshi]

Hi @Pauline5E73,

You might have some promotional pricing which generally reverts back to normal after a year. For specific answers to your case, you need to contact support as only they have access to your account information. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan