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Accidentally cancelled my plan

New Here ,
Jun 21, 2020 Jun 21, 2020

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I accidentally cancelled my plan when I didn't mean to. Can someone help and reverse this before the service ends? Thank you!

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Adobe Community Professional ,
Jun 21, 2020 Jun 21, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jun 21, 2020 Jun 21, 2020

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This is a user-to-user forum. Nobody here can help you with this. 

A subscription has 2 possible states -- active or cancelled. 

You cannot undo a cancelled order.  Purchase a new plan to replace the one you just cancelled.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Jun 21, 2020 Jun 21, 2020

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I moved your post to a better forum, Account, Payment & Plan.

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