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Accidentally entered wrong birth year, cannot log in to Behance - Access denied

New Here ,
Dec 27, 2019 Dec 27, 2019

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When I attempted to log in to Behance with my Adobe ID, I accidentally entered the wrong birth year when I was prompted to enter my birthday and now I cannot access my account

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correct answers 1 Correct answer

Community Expert , Dec 27, 2019 Dec 27, 2019

Switch to a different browser and try again.  If that doesn't work, you'll need to contact Behance support directly.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

 

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Community Expert ,
Dec 27, 2019 Dec 27, 2019

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Switch to a different browser and try again.  If that doesn't work, you'll need to contact Behance support directly.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 27, 2019 Dec 27, 2019

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Thank you for your prompt answer. Problem solved!

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New Here ,
Jun 13, 2023 Jun 13, 2023

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Also try - close all Adobe apps, open the creative cloud desktop app, sign out from there and sign in again and then open photoshop beta - starts working again without having to update behance age ID.

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