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Accidently canceled my plan

New Here ,
Jun 07, 2023 Jun 07, 2023

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Can anyone help me about this subject ? I accidently canceled my plan 

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<movwd from download &instalk>

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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You will need to subscribe to a new plan under a different ID. 

Once cancelled, plans can't be resurrected again.

 

 

Nancy O'Sheaā€” Product User, Community Expert & Moderator

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