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account cancellation or suspension

New Here ,
Sep 27, 2021 Sep 27, 2021

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Does anyone know if I can pause my account and how do I do it?

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Account management

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correct answers 1 Correct answer

Community Expert , Sep 27, 2021 Sep 27, 2021

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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Moved to the Account, Payment, & Plan forum.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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For what purpose do you wish to stop your plan?  I ask because cancelling an annual plan early will result in a 50% termination fee.  And if you're currently enjoying a student discounted rate, you'll lose it when you try to re-subscribe again later.   

 

The costlier month-to-month plans afford more flexibility to start & stop whenever you wish without penalty.


===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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