Account cancellation

[rebeccat37721098]

How can I talk to someone from Adobe about cancelling my account? The links on the website are just taking me round in circles. How can I talk to someone who can actually help me?

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

HOW TO CANCEL MY ADOBE PLAN (see video):

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans
2. If you still require help, scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html
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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html