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Account debits do not match

New Here ,
Aug 18, 2022 Aug 18, 2022

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Hallo!

 

Heute ist mir aufgefallen, dass von meinem privaten Girokonto von Adobe monatlich 17,99 abgebucht werden. Ich habe allerdings für die Firma eine andere Kontoverbindung von der monatlich etwas mehr abgebucht werden.

Nun kann ich die private Abbuchung nicht wirklich zuordnen. Ich habe schon versucht, mich bei Adobe mit anderen E-Mail Adressen einzuloggen - leider ohne Ergebnis.

Wie kann ich diesen Abbucher nun einstellen?

 

Liebe Grüße,

Andreas

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hi Andreas,

 

Thank you for reaching out.

 

I would suggest you contact our phone or chat billing support team. They will be able to help you in this case.

Please contact using the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html

You may initiate a chat using the following page: https://helpx.adobe.com/contact.html.

Hope the information helps.

 

Thanks,

Meenakshi

 

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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LATEST

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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