I found out that I had opened a new account without my knowledge? how can this happen? because I didn't visite this webpage the day that it had happened at all and I did use another email address? and that one is also a question mark to me as well that this webpage did know that I had two email addresses with totally different names but still the count/billing number was the same? How can you open a new account without visiting the webpages and or knowing that this had happened?
This is a public forum, not the link to Adobe support -other users here can't help with an account problem Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html
Maybe your computer was hacked. Maybe you posted personal information online where the public could see it. It's not hard to create an adobe account with somebody else's e-mail address and name. If you think your credit card may have been compromised, contact your bank immediately and file a fraud complaint with local law enforcement.
Nancy O'Shea— Product User, Community Expert & Moderator
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