Account payer versus app user?

New Here ,
Mar 10, 2021 Mar 10, 2021

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I do graphics work for a nonprofit group that pays for a single user InDesign subscription. I am the single user. However, I am unable to sign in to use the app because it defaults to the person who originally subscribed, sending her a code to use to open the app. What is the workaround for this? 

Thanks. 

Laura

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Adobe Community Professional , Mar 10, 2021 Mar 10, 2021

If that is an individual subcription, not the team subscription that was mentioned, what you are doing is not allowed

 

The OWNER of the subscription is the only one who is allowed to use the subscription

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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does the non-profit have a team/enterprise subscription?

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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If that is an individual subcription, not the team subscription that was mentioned, what you are doing is not allowed

 

The OWNER of the subscription is the only one who is allowed to use the subscription

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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