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New Here ,
Aug 14, 2021 Aug 14, 2021

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Hi, 

I was charged like $70.00 about for annual subscription, that I didn't want, don't need, and didn't sign up for as far as I can remember. I don't know how to get in touch with anyone from this company to report this to.

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Adobe Community Professional ,
Aug 15, 2021 Aug 15, 2021

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Moving thread to the Account, Payment, & Plan forum from Using the Community

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Adobe Community Professional ,
Aug 15, 2021 Aug 15, 2021

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Log-in to your Adobe account and click this link https://account.adobe.com/products

 

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Aug 15, 2021 Aug 15, 2021

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LATEST

If you or a family member did not order any Adobe products or services, then someone has compromised your card and Adobe can't help you.  Report it to your your bank or credit card company immediately.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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