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Salve giorno 9/02/2020 ho effettuato il pagamento per i piani di attivazione fotografici di 9,75euro/annuo (pagamento riuscito e controllato sull' estratto conto bancario) senza una conferma tramite e-mail dell avvenuta attivazione , ieri si scollega il mio pc cerco di riaccendere all'account Adobe sia tramite Google che con iCloud ma in tutte e 2 gli account non risultano piani di attivazione.
Grazie per la risposta
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1st - Log-in to your Adobe account and click this link https://account.adobe.com/plans
2nd - This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730