accounte

[defaultvt8jfw9u6nxx]

I have an account on Adobe..and I formatted the device..it asks me to pay again what is the solution؟؟

[Udo_Pawlik]

Moved threat from 'Team Projects' to a better suited forum.

[KanikaS]

Hi there, 

I assume you are getting a trial error. Please make sure you are signed in with the correct email address. 

Please follow steps shared in this link for help: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Feel free to update the thread for any other questions. 

Thanks 

Kanika Sehgal 

[Nancy OShea]

I formatted the device...

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@defaultvt8jfw9u6nxx,

Reinstall the software and log-in to your account.