Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


accounte

New Here ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

I have an account on Adobe..and I formatted the device..it asks me to pay again what is the solution؟؟

Views

26

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

Moved threat from 'Team Projects' to a better suited forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

Hi there, 

 

I assume you are getting a trial error. Please make sure you are signed in with the correct email address. 

Please follow steps shared in this link for help: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Feel free to update the thread for any other questions. 

 

Thanks 

Kanika Sehgal 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

LATEST
quote

I formatted the device...

==========

@defaultvt8jfw9u6nxx,

Reinstall the software and log-in to your account.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines