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accounte

New Here ,
Aug 16, 2021 Aug 16, 2021

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I have an account on Adobe..and I formatted the device..it asks me to pay again what is the solution؟؟

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Moved threat from 'Team Projects' to a better suited forum.

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi there, 

 

I assume you are getting a trial error. Please make sure you are signed in with the correct email address. 

Please follow steps shared in this link for help: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Feel free to update the thread for any other questions. 

 

Thanks 

Kanika Sehgal 

 

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Community Expert ,
Aug 16, 2021 Aug 16, 2021

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LATEST
quote

I formatted the device...

==========

@defaultvt8jfw9u6nxx,

Reinstall the software and log-in to your account.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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