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Acrobat Premium

New Here ,
Feb 03, 2023 Feb 03, 2023

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My premium subscription is not working. 

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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if you have an acrobat pro subscription with adobe (and not a mobile app subscription with an app store), start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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