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Hello everyone,
I have the problem that I bought the photo subscription. but my account currently only says that I have the free creative cloud subscription. Do I have to wait until the test version is over? Does the subscription activate itself? Or how else can I activate it?
Please help me 🙂
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Try signing out of your account, restart the computer, and then sign in to your account.
It sometimes can take 24 hours for your account to be updated.
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Ok. Thanks i try. But i by this abo at last tuesday. This are 3 days but i try your way
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Go to Adobe Customer Service for help:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...
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Log-in to your account below to confirm your paid subscription is active and your payment details are up to date.
https://account.adobe.com/plans
If you still need help, scroll down to Contact Adobe on the same page.
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Evening, the link you sent me there I see my subscription but I am already registered and where should I register below? the only question is then about the region.
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I didn't say anything about changing your region. But if it helps you, go ahead.
I said if you still need help, click Contact Adobe. See screenshot. Failing that, try with a different web browser/device that doesn't have script blockers.
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Ok tank you