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added plan, no support.

Explorer ,
Oct 27, 2021 Oct 27, 2021

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I added a subscription for photography plan to be used on a different pc, but since it is onder 1 account I cannot assign it to a pc out of my main (cluster/2 avaiable) How do I get it to be seperate?

 

This would literally mean I would soon be paying for 2 photoshop subscription 1 of which I can't even use!

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Account management , Billing

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2021 Oct 28, 2021
Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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Hi @Brecht Corbeel,

Please contact support, if nothing else they will atleast help you get a refund for something that is of no use to you. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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