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Adobe cloud is asking for payment before one month

New Here ,
Nov 14, 2024 Nov 14, 2024

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creative cloud is asking for payment before one month.

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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Hi there, 

Kindly help us understand more. I see that you have an active Creative cloud subscription purchased in the last 24 hours. The payment is taken in advance and not at the end of the month. Please let us know if there is any other query you have regarding the payment. 

 

Hope this answer helps. Have a nice day.

 

Thanks 

^KS

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

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and for others, there's a free 1 week trial offered (once only) where you won't be charged, but that's only offered once.  ie, if you try to start another trial, there is no free trial period.

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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