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Adobe Creative Cloud Enterprise? [Education subscription problems]

New Here ,
Feb 29, 2020 Feb 29, 2020

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I was interested in buying Adobe Creative cloud with all the Apps under the student teacher edition.My cart showed all the apps with 10GB of storage. Upon installing it I noticed that very few apps didn't say "start trial". Upon looking at my account I noticed it was "Creative Cloud for Enterprise" with 2GB storage and a freaction of the apps.

Other issues I had were during checkout a message said I had until around March 12 to cancel for a full refund. Problem is I can't manage the account either to change plans or cancel without contcting schools administrator.

 

Overall it's really frustrating because it didn't seem very transparent on what came in my package or why I need the administrator to simply cancel the plan. Unless there's something I'm missing I really have no idea what to do.

TOPICS
Account management, Creative Cloud, Exchange, New user

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correct answers 1 Correct answer

Adobe Community Professional ,
Feb 29, 2020 Feb 29, 2020

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