We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
My trial version of Adobe Creative Cloud is, without my consent, automatically converted into a annual subsription.
Is this a standard Adobe procedure?
Yes IF YOU go over the 7 day Trial period without canceling the subscription. You still have 14 days to cancel and supposedly the payment that was made should be returned.
You can cancel by logging onto the main Adobe website and going to your account.
Cancel your Creative Cloud membership
Did you cancel before your trial ran out? If not, then yes. this is normal.