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1

Adobe Customer Support Chat is not working

New Here ,
Oct 20, 2025 Oct 20, 2025

I have a big issue regarding my subscription, which I actually cancelled, but now it seems like after the trial period, they just kept the annual subscription. Since I am in a country using VPN to access my adobe, the customer support simply wont work. I cant find any adobe customer email, so I dont know how to reach anyone. Please someone from Adobe text me, provide me an E-Mail. Thank you. 

 

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correct answers 1 Correct answer

Adobe Employee , Oct 20, 2025 Oct 20, 2025

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

^Shivangi

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Adobe Employee ,
Oct 20, 2025 Oct 20, 2025

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

^Shivangi

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Community Expert ,
Oct 20, 2025 Oct 20, 2025
LATEST

while waiting, check your account, https://account.adobe.com

does it show an active subscription?

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