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Adobe for Government

New Here ,
Jul 02, 2024 Jul 02, 2024

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Does Adobe Government subscription even exist? I've been waiting 40 minutes and have had 7 transfers, and still no one knows how to assist me!

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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New Here ,
Jul 02, 2024 Jul 02, 2024

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but HOW do you buy or subscribe? there is no link, no sign up- or anything on any of the pages to create/purchase a government product. 

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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Call Adobe at 800-915-9428

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New Here ,
Jul 02, 2024 Jul 02, 2024

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It's almost like no reading is done before replying.

I did call, hence my statement, "I've been waiting 40 minutes and have had 7 transfers, and still no one knows how to assist me!". my 85 minutes phone call resulted in being transferred again to a line that only gave an option to leave a message and wait for a return phone call. 

 

 

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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sorry, i didn't devine you'd called that number.

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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You can try going to Adobe Customer Service (Make sure to allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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