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Adobe Free Trial is scary!

New Here ,
Oct 23, 2025 Oct 23, 2025

Adobe tried to bill me a day before my 7 day free trial ended. AND I could not cancel on their website; had to go via a chat session. Not good.

TOPICS
Account management , Billing
48
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Adobe Employee ,
Oct 23, 2025 Oct 23, 2025

Pierre, I can confirm that you were able to cancel your commitment to Adobe successfully. Please see https://adobe.ly/3J3cAye for more information on how the cancellation process works. Most Adobe subscriptions require payment with a refund offered if cancellation is made within the time period listed at https://adobe.ly/3J3cAye.

 

If you have additional feedback, then please don't hesitate to use the steps listed at https://adobe.ly/3WhlECy to update your recent support case. ^JW

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Community Expert ,
Oct 23, 2025 Oct 23, 2025

When were you not able to cancel?

 

There was a system outage 10-20-25 that caused MANY problems - https://community.adobe.com/t5/account-payment-plan-discussions/suscription-charged-twice-but-lightr...

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Community Expert ,
Oct 23, 2025 Oct 23, 2025
LATEST

all free trials, whether from adobe or anyone else, require diligence. 

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