Copy link to clipboard
Copied
Adobe tried to bill me a day before my 7 day free trial ended. AND I could not cancel on their website; had to go via a chat session. Not good.
Copy link to clipboard
Copied
Pierre, I can confirm that you were able to cancel your commitment to Adobe successfully. Please see https://adobe.ly/3J3cAye for more information on how the cancellation process works. Most Adobe subscriptions require payment with a refund offered if cancellation is made within the time period listed at https://adobe.ly/3J3cAye.
If you have additional feedback, then please don't hesitate to use the steps listed at https://adobe.ly/3WhlECy to update your recent support case. ^JW
Copy link to clipboard
Copied
When were you not able to cancel?
There was a system outage 10-20-25 that caused MANY problems - https://community.adobe.com/t5/account-payment-plan-discussions/suscription-charged-twice-but-lightr...
Copy link to clipboard
Copied
all free trials, whether from adobe or anyone else, require diligence.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now