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i have bought illustrator a week ago but now it is telling me to pay 20 dollars again!!! what is the problem??!
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Which subscription did you take out a week ago?
Does it show in your Adobe Account as an active "plan"?
In the last week did it run saying it was a "free trial" for the entire week, counting down the days and finally stopping as promised?
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i have clicked the "buy now" option i entered my email and i paid online then i installed the app and started working in it today they closed it
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You clicked "buy now". But please answer these questions.
Which subscription did you take out a week ago?
Does it show in your Adobe Account as an active "plan"?
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Hi. Please sing out and sing in again from the Creative Cloud desktop application, that could fix that issue.