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Refusing to unsubscribing me, EVEN WHEN I'M CALLING TO DO IT.
This is illegal and you will suffer the consequences.
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The thread where you were posting got merged with the locked thread where you had broken the forum rules:
Do you have a teams account? You linked to a teams page. Or is it an individual account? The answers are different.
If it is an individual account, can you share a screen shot similar to what @davescm showed so we can see what you are seeing?
I'll also repeat what I said in a thread that got merged:
If you have an annual plan and cancel before the year is up, there is a fee for early cancellation.
Jane
Forum volunteer
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May you please move locked thread to this community, then take off Actions and scripting label?
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If this is a school or work plan, contact your IT dept for assistance.
If you joined Creative Cloud on your own, did you read the TERMS you agreed to?
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
CONTACT ADOBE SUPPORT:
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Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html