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Adobe is not being clear with the cancelation fees, I wanted to take a break, but Im not coming back

New Here ,
Jun 18, 2022 Jun 18, 2022

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Ok so, adobe [removed by moderator], thats it.

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correct answers 1 Correct answer

Community Expert , Jun 19, 2022 Jun 19, 2022

Actually the cancellation fees are clearly described in the TERMS you agreed to when you joined. 

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

==============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

...

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LEGEND ,
Jun 19, 2022 Jun 19, 2022

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Do you have a question? If not, this is a rant without merit here. 

From Adobe (community forums):
"Currently, the community on community.adobe.com is used as a destination for customers to ask questions and engage in peer-to-peer conversations. IOW, this is a user to user support forum. The Adobe Support Community is a place to ask questions, find answers, learn from experts, and share your knowledge. Because we are a community used by people of all ages, cultures, and people at work, we carefully moderate its content".

If you have problems or need answers from other users who volunteer their time to help, do so in a discussion topic and message body, whereby you post specifics (what's the problem or issue, or the question) and provide some information about your operating system, version of the software you're asking about and steps to illustrate your problem.

 

If you want Adobe to be viewing what you post, there are two ways based on what you are hoping to report:

If you wish to report what you believe is a bug, you so by following these guidelines:
https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idc-p/12932310#M...

If you wish to provide a feature request, you do so by following these guidelines (then make a request in the product forum):
https://community.adobe.com/t5/lightroom-classic-ideas/how-do-i-write-a-feature-request/idi-p/123863...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jun 19, 2022 Jun 19, 2022

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Actually the cancellation fees are clearly described in the TERMS you agreed to when you joined. 

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

==============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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