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Adobe Keep My Money, Help Me Cancel - Adobe Case ADB-41843906-B4Y3

Community Beginner ,
Sep 28, 2025 Sep 28, 2025

No Refund Is Requested, Please Help Me Cancel

I've had recurring charges from Adobe for a long time, but do not recall an email address that could be associated with an Adobe - other than the one for this account.


Customer service refuses or are not provided with the proper tools to locate my account with my full name, bank account information and 5 months of transaction dates.


Please help cancel my account - snippet of Adobe's follow up below:

HELPCancelMyPlan_0-1759070114918.png

 

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Community Expert ,
Oct 07, 2025 Oct 07, 2025

update your open ticket.

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Adobe Employee ,
Oct 07, 2025 Oct 07, 2025
LATEST

Hi there, 

 

We are here to help you. Could you please enter the details of the charge in the link below and check what is it about: https://adobe.ly/43awIFc;

Let us know if you still need help around the charge. Also, as suggested above, kindly update your open ticket with our support team. 

 

Thanks 
^KS

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