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Adobe membership

Community Beginner ,
May 14, 2025 May 14, 2025

I made a free trail of adobe acrobat using an email adress with a typo using my card after i realised i wanted to end the trail and use my real email but i couldn't access the account with the wrong email because i need an activation code i dont have. I already lost 35 chf would it be possible for an adobe worker to delete my account.

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Community Expert ,
May 14, 2025 May 14, 2025
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Adobe Employee ,
May 14, 2025 May 14, 2025

Hi @matthias_0032,

We appreciate you reaching out. Since, you may not have access to the email address you used. Please follow the steps listed in this article to sign in to your account and then change email address: https://adobe.ly/4mgH1PW

I hope it helps.
^Shivangi

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Community Beginner ,
May 18, 2025 May 18, 2025

That doesnt work it still shows that i need a code.

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Adobe Employee ,
May 19, 2025 May 19, 2025
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I see! I'd recommend you to speak with our support team here: https://adobe.ly/3Fem0F3

They'll help you with the issue.


^Shivangi

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