Adobe Payments

New Here ,
May 13, 2021 May 13, 2021

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I have forgotten to cancel my subscription after the 7 day trial. No money has been charged to my account yet but i can't cancel my subscription. I haven't use creative cloud at all yet, but want to cancel it.

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Community Expert ,
May 13, 2021 May 13, 2021

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Hi,

 

Thank you for posting your query.

You can cancel your trial or individual plan (purchased from Adobe) through your Adobe account page.

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase.

 

You may as well refer to Cancellation guidelines at : https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Thank you. 

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