Adobe, please fulfill your promise [CS1 is DEAD!]

[l_8871]

Many years ago, I purchased a boxed Photoshop CS1 and obtained a permanent license. Now, due to Adobe shutting down the activation server, I am unable to activate the product I purchased! I have contacted customer service 6 times but the problem has not been resolved! By browsing the forum, I found that many customers from cs1 to cs4 have encountered the same problem! Why do people tolerate Adobe's behavior? I have already paid for a permanent license and should not be unable to activate it due to Adobe shutting down the activation server. Adobe has an obligation to safeguard the rights of users. Instead of trying every means to make users with permanent authorization pay for subscriptions! Subscription is not applicable to all users.
The screenshot below is Adobe's Q&A on activation issues when they started using activation technology in their products. Has Adobe already forgotten these things? Fulfill your promise and stop betraying your users. Look at the forum, you are pushing your users towards your opponents. If you continue like this, you will be defeated by your greed

Please take this issue seriously. There are a large number of complaints on the forum, and you are turning a blind eye to them. Your users are leaving you

[John T Smith]

This is a public forum... other users here can't help

Support can't help with Adobe's policy decisions

Do a Google to find Adobe's address and contact the policy makers

[l_8871]

But this can let more people know, who knows when Adobe will use the same method against subscribers?

[kglad]

cs1 and cs2 activation ended long ago.   adobe made activation-free copies of cs2 available to everyone when those servers were shuttered.  those cs2 apps are no longer offered.  ie, you're very late to this issue.

[l_8871]

@kglad I think we have discussed this issue before. Adobe's Q&A does not specify a time limit for providing non activation copies. Why can versions before Photoshop 8.0 be used at any time, but versions after 8.0 cannot? Because Adobe uses activation technology. And the impact that activation technology may have on users and solutions have been explained by Adobe in the Q&A, but they lied and did not keep their promises. Adobe is a scamme
Users who purchase versions after 8.0 should be able to install and use them at any time, just like users before 8.0. As a user, how to use or stop continuing to use them is their choice and right, and Adobe has no right to prevent it
This principle should be very clear now

[kglad]

ok.

[l_8871]

I hope more people can see that capable individuals or righteous people from Adobe can help Adobe and make it do the right thing. Because I like Adobe, I don't want its users and market to be lost because it will cause it to go bankrupt in the near future, which is something I don't want to see

[kglad]

you'll need to communicate that to adobe decision makers.  none of us posting in these forums are among those.

go ahead and write to adobe's corporate headquarters and address their ceo.

[l_8871]

What a sad thing this is! Adobe's customer service cannot solve the problem, nor can they provide feedback and follow-up. Official forum, fully pushed to user autonomy! Let users do their job! I really don't know what Adobe is doing!

Directly communicating with decision-makers is a good method, but I don't think the person who can do the things I mentioned above is a normal person. I don't have the ability to communicate with abnormal people yet. Instead, it is worthwhile to speak the truth and explain the reasons here

Firstly, make users aware of Adobe's deception history and gather evidence to prevent future deception targeting CS5, CS6, and subscribed users

Secondly, let more permanent authorized users who have been affected by Adobe's closure of the activation server know about Adobe's original commitment and continue to fight for power, rather than giving up

Thirdly, I often see users with Adobe employee logos answering questions here. But in response to the question I raised, they chose to avoid it, perhaps due to their low position and lack of voice. It is also possible that they have not yet encountered Adobe employees with a sense of justice. Hope righteous Adobe employees appear

I believe that through the joint efforts of users and the help of Adobe's righteous employees, Adobe can do what it should do, keep its promises, and uphold its moral bottom line

[John T Smith]

I'm sorry, but talking here won't change a thing

Several years ago I had a perfectly good MS Office 97 suite that did everything I needed

Then Microsoft made a MAJOR change in Windows, and my 97 version would not even install, so I had to buy a new version of the program suite (Word, Excel, Access, Powerpoint, Outlook)

Venting your frustration here is fine, but it won't do anything to make Adobe change corporate decisions

[l_8871]

Every software has its own environment to run, and you should not be discouraged by Microsoft's new version of Windows not being able to run Office 97. On the contrary, you have a permanent license and can install it on the same operating system as Office 97 at any time, such as Win95 or Win98. This way, there will be no problems

But if you are using any version of cs1-cs4, it becomes a nightmare. Although you have paid a fee, have a permanent license, and have an operating system environment that can run cs1-cs4, Adobe has shut down the activation server, causing it to fail to run! I think you already understand the truth behind it, but you want to comfort me, so you deliberately use Office97 as an example, but this is completely different!

office97， As long as you have a suitable operating system environment, you can install and use it

cs1-cs4， Even if you have a suitable operating system environment, you cannot use it because Adobe used activation technology to prevent piracy, but they shut down the activation server!

If you have an older version of Photoshop before 7.0, it is the same as Office 97, as long as you have a suitable operating system environment, you can install and use it. Because he did not use activation technology

Both are permanent authorizations. Why can older versions 7.0 achieve permanent use, while higher versions 8.0, 9.0, and 10.0 cannot?

Using the same activation technology, WinXP, which is older than CS1, has a permanent license and can still be activated until now

I mentioned four points in my previous reply, you can take a look

A very simple truth is that Adobe deceived users. Users on the forum, instead of blaming Adobe for their deceptive behavior, mock the deceived users? Are you hoping to see more people being deceived by not speaking out about being deceived?

Without condemning such behavior, can you guarantee that you won't be the next one to be deceived?

[kglad]

@l_8871 

1.   no one here mocked you.

2.  your posts are getting repetitive.

3.  no one here prevented you from posting your opinions on adobe's site, but posting the same thing repeatedly can result in all your posts being removed.

4.  it's not necessary for you to dispute anything stated by others.  ie, everyone posting here has the same influence on adobe's business decisions; zero.

[l_8871]

The main reason for the repetition of the post is that the previous one was locked and cannot continue the discussion. I will pay attention to this

[kglad]

thank you.  i appreciate what you're saying and have more than a little sympathy for your position.

[Morfation]

At this point, everyone has politely told you that this frustration is seen and heard but you keep repeating the same thing over and over. Broken record, akin to a toddler throwing a temper tantrum.

[rayek.elfin]

I've responded before to your previous post, and, as before, I do emphatize with your plight.

But ask yourself: is all the emotional energy and time you spent here really worth it? CS1 is obsolete in the eyes of Adobe's management. They will not help you, because it is not in their interest or the company's.

Of course, you may feel duped and deceived, and even rightly so. But the question you ought to ask yourself: is all this effort and negative energy that you are pouring into this matter really worth your time? Your mental well-being and energy?

Instead, vote with your wallet and download a free and/or inexpensive alternative. If Adobe ignores you, then you ignore Adobe! 🙂

For example, Krita has more image editing features than Photoshop CS1 and also offers a free AI plugin (if you have a good graphics card).

Photopea is free and works directly in your browser. It is more-or-less a Photoshop clone. More capable than Photoshop CS1.

The current version of GIMP is much comparable to the older CS1.

Or get an inexpensive license of PhotoLine (my favourite) or Affinity Photo.

In any case: look forward instead of being stuck in the past. So many free and inexpensive viable options are out there to replace Photoshop CS1. Create instead!

Because TIME is the only commodity that we can't get back. Why waste it?

[Nancy OShea]

"The definition of insanity is doing the same thing over and over and expecting a different result."

~ Albert Einstein