Adobe Refuses to Remove or Delete Credit Card Payment Method - FTC Fraud Report Filed

[user93425311235035]

Adobe refuses to allow customer and restricts the contact center being able to remove or delete credit card informatin from the user account. FTC fraud report filed https://reportfraud.ftc.gov. 

https://helpx.adobe.com/manage-account/using/update-billing-information.html

[Kanikas · Accepted solution]

Hi, we hear you. 

Though you will not be able to delete the card details from your account, however, Adobe support can help you with the same. Please contact support here: https://adobe.ly/4eDF8sJ;

Thanks 

^KS

[user93425311235035]

Thanks @Kanikas. Opened a case with Adobe Support to remove the credit card payment method. Kindly restore the knowledge article that guides users in this direction.