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Adobe saying I don’t have a plan

New Here ,
Jan 21, 2025 Jan 21, 2025

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While trying to use my adobe subscription it keeps telling me I don't have a plan, which I do have and pay routinely as my debit card statements show me. I used to use it on my macbook, however that stopped working recently. I'm now trying to use it on my HP laptop and that's where this issue is coming up, and also on my ipad. 

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Community Expert ,
Jan 21, 2025 Jan 21, 2025

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Community Expert ,
Jan 21, 2025 Jan 21, 2025

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It's better to ask/post this question/issue in the Download & Install Community:

https://community.adobe.com/t5/download-install/ct-p/ct-download-and-install?page=1&sort=latest_repl...

Maybe a moderator might take action to move it ?

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

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follow @Ged_Traynor's first link. if that fails proceed to their 2nd link.  only if both those fail, proceed to https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

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