Adobe says expired, but I pay monthly

[MLSQFC]

I have it set up to pay for Adobe on a monthly basis, however it keeps tells me my trial has expired and closes the app. I verified once more that the payments are still being made successfully and they are.  What do I need to do to get this resolved?  

[Wilder.Bolaños]

Hello,

Have you already logged out and logged in again in the Creative Cloud Desktop ?.

Did you verify your account at Adobe.com and do you have an active plan?

https://account.adobe.com/plans

You can communicate with support via Twitter, you can be more successful by this means.

https://twitter.com/AdobeCare

[Nancy OShea]

Assuming your plan is active and payment details are current.

https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

[Beth5E49]

I have the same issue and we should not have to do this EVERY MONTH...yet we do. Very frustrating and time-consuming to have to "fix" this issue every month even though our credit card has been charged. PLEASE FIX THIS SO WE DO NOT HAVE TO DO THIS EVERY MONTH!!!!