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Adobe Stock Order CANCEL!!

New Here ,
Aug 29, 2020 Aug 29, 2020

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Hello guys! Please help! I didnt want to subscribe the Adobe Stock ! But I did it! 

Now it says it's on demand! I cant stop it and it charged to me 23 bucks! I want to cancel but i cant! And i want my money back! Is there a way for it ? Thank you

 

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correct answers 1 Correct answer

Adobe Community Professional , Aug 29, 2020 Aug 29, 2020
>I didnt want to subscribe the Adobe Stock ! But I did it! How do you go through the screens to enter your information and not know you are subscribing? This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon...

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Adobe Community Professional ,
Aug 29, 2020 Aug 29, 2020

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>I didnt want to subscribe the Adobe Stock ! But I did it!

 

How do you go through the screens to enter your information and not know you are subscribing?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Aug 13, 2021 Aug 13, 2021

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I want to cancel my order I want to cancel this whole thing quit billing me for something I didn't order

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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