Adobe Stock payment issue

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I was charged to my account for my Adobe Stock account, which was already cancel and wasn´t even showing on my profile as available or ever used. I have tried to contact a real person but is telling me to contact the administrator which I don´t know who that person is. I need assistance ASAP, I am a student and  the money is for my rent and I was not suppoused to be charge, somebody please help me to recover my money.

[kglad]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human