Adobe suspended my license because of pirated software. (I never pirated anything)

[Martin359141272fst]

Hi, does anybody know what to do about Adobe suspending my license because appearently my software is pirated (it isnt). I've used adobe software for like a month with no problems. And now I got an email that says that its pirated.

[John T Smith]

Are you talking about a subscription, or a serial number program?

Either way, other users in a public forum do not have access to your account and can't change Adobe's decision

[Seleny36703399d297]

Suscripción 

[kglad]

@Seleny36703399d297 

contact adobe support.  if you purchased from adobe, there must be an error.  if you purchased elsewhere, that may be the issue.

[kglad]

and from what site did you download your software?

[Nancy OShea]

Are you sure the email you received is legitimate? 

Scammers say all sorts of ridiculous things in emails.

• CONTACT ADOBE SUPPORT:
  ================
  Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
  Twitter: https://twitter.com/adobecare
  
  
  

Hope that helps.

[Peru Bob]

Is the software still working?

Did you receive the notice via the software or only via email?  If only via email, it might be phishing.

What email address (in the header) did the email come from?