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Adobe - The single worst platform to get help with a billing issue

New Here ,
Nov 02, 2022 Nov 02, 2022

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This might be the single worst platform I've ever used when trying to get help for an issue. Like holy. Endless loops of pointless information.

Can someone point me in the direction of a way to actually speak to an advisor because this is actually ridiculous? 

 

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Account management , Billing

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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