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Adobe Trials are a Scam. Lock you into 12 month subscriptions that you never ordered.

New Here ,
Aug 04, 2020 Aug 04, 2020

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Whatever you do, dont try an Adobe Trials thinking you can use the sofwtare for a month or 2. They lock you into 12 month subscriptions for products that you never ordered.

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Adobe Community Professional , Aug 10, 2020 Aug 10, 2020
That's not entirely accurate.   In the interest of fairness and transparency, these are the facts: 1. A free trial lasts 7 days after which it reverts to a paid subscription plan.  2. You have 14 days to cancel without penalty. 3. Log-in to your account below 24/7. Click on Manage Plans > Cancel. https://account.adobe.com/plans 4. Depending on what you ordered, some plans are available month-to-month.  They cost more per month and your rate is subject to increase. But there is no long ter...

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LEGEND ,
Aug 04, 2020 Aug 04, 2020

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Good advice, to actually read the terms you are agreeing to. Subscription lock-ins are common, when you choose the cheaper plans especially.

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Adobe Community Professional ,
Aug 10, 2020 Aug 10, 2020

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That's not entirely accurate.   In the interest of fairness and transparency, these are the facts:

 

1. A free trial lasts 7 days after which it reverts to a paid subscription plan. 

 

2. You have 14 days to cancel without penalty.

 

3. Log-in to your account below 24/7. Click on Manage Plans > Cancel.
https://account.adobe.com/plans

4. Depending on what you ordered, some plans are available month-to-month.  They cost more per month and your rate is subject to increase. But there is no long term commitment and you can CANCEL anytime without penalty.

https://www.adobe.com/creativecloud/plans.html

 

4. The remaining plans are annual (prepaid or paid monthly).  Annual means there's a 12 month commitment and your rate is guaranteed to stay the same for the year.  But if you cancel early, you incur a 50% early termination fee.  To avoid penalty fees, wait until your 12th month of service to cancel.

 

Be an informed consumer and choose your plan wisely.  If you can't understand the terms of service, ask your parent, guardian or teacher to help you.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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