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Agree terms and conditions

New Here ,
May 24, 2022 May 24, 2022

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I have adobe membership using windows 10 and I'm trying to purchase some presets on adobe exchange. However, after completing so far a pop-up appears asking me to agree to the terms and conditions. But, there is no tick box for me to agree to this so I can't complete my purchase. I'm using Firefox but I've also tried on Chrome but to no avail.

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correct answers 1 Correct answer

New Here , Jun 01, 2022 Jun 01, 2022

Thanks for any replies. It was an ad-blocker causing the problem.

 

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Community Expert ,
May 24, 2022 May 24, 2022

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use the arrow keys and enter keys on your keyboard.

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Community Expert ,
May 24, 2022 May 24, 2022

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Try zooming out with Ctrl +  - (minus).  Or reverse, use Ctrl + + (plus). 

Or try another browser that allows cookies and does not have script blockers.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 01, 2022 Jun 01, 2022

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Thanks for any replies. It was an ad-blocker causing the problem.

 

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Community Expert ,
Jun 01, 2022 Jun 01, 2022

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good to hear it's resolved.

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