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Ajuda

New Here ,
Apr 26, 2021 Apr 26, 2021

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como faço para cancelar o plano sem pagar a taxa ?

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Community Expert ,
Apr 26, 2021 Apr 26, 2021

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Porem no video não tem uma taxa de cancelamento que o meu tem, provavelmente quando fui assinar assinei o anual. Tem como cancelar ?

 

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Community Expert ,
Apr 26, 2021 Apr 26, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Community Expert ,
Apr 26, 2021 Apr 26, 2021

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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