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Alguien sabe por qué no puedo agregar ningún método de pago?

New Here ,
Nov 14, 2024 Nov 14, 2024

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Quiero obtener la licencia para estudiante, pero no me permite agregar ninguna dforma de pago. Alguien ha podido encontrar solución a esta cuestión? Todo, tarjetas, página de Adobe y ubicación son del mismo país

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Nov 14, 2024 Nov 14, 2024

you can try adobe support, but some countries are problematic. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much mor

...

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

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you can try adobe support, but some countries are problematic. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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