already paid for adobe student account and now i cant access apps, everything was working yesterday

[Tyler5CEB]

I've been paying for the adobe student account for months. I was using the programs last night with no problems and now it wont even let me use the programs without paying again. Need help because i have homework due in a couple days.

[Manan Joshi · Accepted solution]

Hi Tyler

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan