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Alte Rechnungen von für Cloud-Abo zur ersten Hälfte 2021

Community Beginner ,
Feb 18, 2023 Feb 18, 2023

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Hallo liebe Community,

wisst Ihr, wie man an seine alten Adobe Creative Cloud Rechnungen kommt?

In meinem Konto gibt es nur Rechnungen bis Juli 2021. Alle Rechnungen davor sind dort nicht eingestellt.

Könnt Ihr mir helfen?

 

 

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2023 Feb 20, 2023

Hi @dennisb46663445 ,

 

I have reviewed the account you used to post here, and it seems you have a Creative Cloud for Individual plan. Please go through the following helpx document containing the steps required to download an invoice.

 

Let me know if you need further assistance so that I can reach out to the concerned team to assist you.

 

Hope this helps!

Charles.

 

 

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Community Expert ,
Feb 18, 2023 Feb 18, 2023

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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Hi @dennisb46663445 ,

 

I have reviewed the account you used to post here, and it seems you have a Creative Cloud for Individual plan. Please go through the following helpx document containing the steps required to download an invoice.

 

Let me know if you need further assistance so that I can reach out to the concerned team to assist you.

 

Hope this helps!

Charles.

 

 

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Community Beginner ,
Feb 20, 2023 Feb 20, 2023

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Hi Charles,

 

thank you very much! That is exactly what I was looking for. 🙂

Best Regards,

Dennis

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Adobe Employee ,
Feb 22, 2023 Feb 22, 2023

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LATEST

@dennisb46663445  thank you for confirming this, Glad it worked.

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Community Expert ,
Feb 20, 2023 Feb 20, 2023

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<moved from enterprise and teams>

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