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Alteração de Plano

New Here ,
Nov 02, 2022 Nov 02, 2022

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Boa noite, Segui o procedimento para alterar o Plano relativo ao Adobe FrameMaker que foi subscrito hoje por um ano e o sistema informático não está a permitir a alteração. Pretendo passar para pagamentos mensais. Agradeço a devida alteração. Obrigada. Isabel Ferraz

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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LATEST

plans, https://creative.adobe.com/plans

 

return, cancel, change subscription, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

understanding cancellation 

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

if you trouble doing it yourself, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from using the community >

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