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always after my money

New Here ,
Mar 30, 2022 Mar 30, 2022

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Why is it that Adobe ALWAYS try to take my money without authorization?  It's the most irritating thing and weasly too.  I get the impression that you all are money hungry thieves and that's not cool at all.  STOP trying to charge my card or make unauthorized charges with bullying tactics and pressuring people to buy or use your product.  

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correct answers 3 Correct answers

Adobe Community Professional , Mar 30, 2022 Mar 30, 2022

Adobe has your credit card information because you entered the number

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-subscription-is-a-rip-off/td-p/12648724

 

If you never gave your num

...

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Adobe Community Professional , Mar 31, 2022 Mar 31, 2022
quote

 I get the impression that you all are money hungry thieves


By @Alan23831101vunj

 

This is a user to user forum with some participation by Adobe employees.

We are not Adobe support.

You can contact Adobe here (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact

...

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Adobe Community Professional , Mar 31, 2022 Mar 31, 2022

Have you noticed any other card charges that you didn't make?  If neither you nor a family member ever ordered any Adobe products or services, contact your bank right away.  The bank will ask you to sign some legal papers before they notify local law enforcement. 

 

On the other hand, if you ordered and then decided to cancel, see links below.


How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

...

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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Adobe has your credit card information because you entered the number

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-subscription-is-a-rip-off/td-p...

 

If you never gave your number to Adobe, call your bank and report your card as being stolen

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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quote

 I get the impression that you all are money hungry thieves


By @Alan23831101vunj

 

This is a user to user forum with some participation by Adobe employees.

We are not Adobe support.

You can contact Adobe here (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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Have you noticed any other card charges that you didn't make?  If neither you nor a family member ever ordered any Adobe products or services, contact your bank right away.  The bank will ask you to sign some legal papers before they notify local law enforcement. 

 

On the other hand, if you ordered and then decided to cancel, see links below.


How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Apr 02, 2022 Apr 02, 2022

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Is there any chance that you happened to click "Agree and Subscribe"?

   

new-trial-page-info.png

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