Amount Debited but Subscription Not Activated

New Here ,
Nov 17, 2021 Nov 17, 2021

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I tried for monthly subscription of adobe acrobat amount got debited from my credit card account but subscription not activated either activate my subscription or refund my money.

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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